In September 2020, the Union Government launched a bureaucratic reform initiative, Mission Karmayogi, a civil servant capacity building program (for the training of all central government officers and employees).
In December 2021, the Indian School of Business (ISB) signed a Memorandum of Understanding (MoU) with the Government of India’s Capacity Building Commission, to provide its knowledge partnership for the development of capacity building plans. capabilities for departments of various ministries.
“ISB was the first knowledge partner of the Capacity Building Commission, and in the past four months we have trained more than 200 government officials across multiple departments and ministries,” Professor Deepa Mani told FE. , Associate Dean, Executive Education & Digital Initiatives. “We are not only a training partner, but also a knowledge partner, which means that we create tailor-made learning content for the departments we work with.”
For example, for the Department of Economic Affairs (DEA), as part of the National Infrastructure Pipeline, the ISB created a unique program on project management and leadership that took into account the challenges of infrastructure development in India .
The Dean of ISB, Prof. Madan Pillutla added that the above is an example of research-backed learning solution and compels ISB to understand the challenges facing infrastructure development in India.
“We create unique programs for the training of civil servants and employees of different departments, taking into account their specific challenges and how they can overcome these challenges,” he said. “We are a research-based school and we draw on our strong research expertise and skills to create unique learning content for different departments.”
As a knowledge partner of the Capacity Building Commission, ISB engages in in-depth diagnostics and impact evaluation after the program ends, to understand the impact that is happening on the ground. This, Professor Pillutla added, allows ISB to refine its learning content.
This Memorandum of Understanding with the Capacity Building Commission is very dynamic and there is no target on the number of officials that the BSI must train in a particular timeframe.
“Beyond the numbers, the commitment is about creating learning in different formats, for example asynchronous learning that allows public servants to learn at their own pace. There is also a commitment to work with different departments at all levels, and these needs are constantly changing,” said Professor Mani. “Much of this learning that we offer is aligned with strategic government initiatives, for example the National Infrastructure Pipeline, Digital Literacy Mission, Make in India, etc. These initiatives are dynamic, and therefore training interventions are also dynamic.”
Professor Pillutla said that the ISB will hire more professors, if necessary, for the success of this partnership with the government. “At the same time, it’s something that the faculty wants to do, by contributing in this way. Because we’re proud of the kind of research we do, and we think the research we do has a lot of bearing on what kind of policies the government needs to have,” Prof Pillutla said. “Our strength is not only in teaching, but also in research and associated steps such as impact evaluation.”
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